Professional Services
Telephony
  
Vision Voice & Data Solutions provides the initial design and turnkey implementations
of Mitel & Intertel TDM/VOIP solutions, and Spectralink 802.11b wireless
telecommunications solutions.  Working in concert with strategic partners, Vision Voice
& Data Solutions always maintains it’s knowledge base on the cutting edge of today’s
leading technologies.  Some of the technologies we bring to the table include Voice Over
IP (VOIP), Networking, Wireless, Unified and Integrated Messaging, IVR, Speech Enabled Auto
Attendants, Remote Telecommuting, Call Center Help Desks, Call Accounting and
Management Solutions, Computer Telephone Integration (CTI) and more.
 
 
 
Vision Voice & Data Solutions maintains and augments its staff of certified technicians
and engineers for all our telephony product lines.  Our technical staff has an average of
21 years of experience in the field of telephony.
 
 
 
Vision Voice & Data Solutions take on a standards-based approach and invokes state of
the art installation practices and methods.  Our specific areas of expertise include:
 
·         Design multi-node campus system configurations for Hospitality, Healthcare, Commercial,
Government and Banking.
·        VOIP, T-1, Integrated T-1 solutions using MPLS, Internet Access/Point to Point/Frame Relay
T-1’s, PRI, DID, Tie-Lines.
·         Spectralink Wireless 802.11b standard telephony using Wi-Fi Internet Access points
and Mitel Voice over IP solutions.
·         Call Center, Computer Telephony Integration Applications, Call Recording and Help
Desk Solutions.
·         Centralized Auto-Attendant & Voice Mail solutions for multiple sites across a wide
area network.
·         Speech Enabled, voice print identifying auto attendant technologies.
·         Enterprise Telephone system installations from 5 to 30,000 lines.
 
 
 
A typical business will experience 35% move, add and change rates each year. 
Vision Voice & Data Solutions provides quick turnaround and cost effective superior
service for maintaining your telecommunications system.  Our on call services are
supported by highly trained technicians and are available for guaranteed response time as
well as after hour’s emergency service.  Vision Voice & Data Solutions offers
comprehensive service agreements tailored to meet your organizations needs and with no
small print or “gotcha’s” like other companies.  Our Service & Maintenance Agreement
clients receive priority service whether it is an emergency or need to make add, moves or
changes.  These clients also receive special discounts on new installation labor and
equipment needs.